Conference Abstract Book

• Definition : Extent to which organizations achieve food safety objectives , reflecting the effectiveness of processes and outcomes in protecting consumer health (GFSI, 2018) • Organizational, technological, environmental, and human factors are critical for sustainable performance improvements • Several indicators have been used in research, e.g., non-conformities, customer complaints, laboratory test results, audit scores, trends in recalls/expired/ returned products, and product compliance with specifications Food Safety Performance Jacxsens et al. (2010); Powell et al. (2011); De Boeck et al. (2019); Taha et al. (2020)